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Frequently Asked Questions

If you don’t see what’s on your mind, reach out to us anytime on phone, chat, or email.

Questions?

Frequently asked questions

Here are some common questions about Dunia Alrabia Online Store

A: We offer a wide range of pet products including food, treats, toys, grooming supplies, accessories, and health essentials for dogs, cats, birds, fish, and small animals.

A: Yes! All products are 100% original, sourced from trusted brands and suppliers.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

A: Simply browse our website, add items to your cart, and checkout using your preferred payment method.

A: We accept Visa, MasterCard, Apple Pay, Mada, and installment plans via Tamara and Tabby. We also Accept Bank Transfers. 

 A: Yes! We use secure encrypted payment gateways to protect your information.

A: We currently deliver across Saudi Arabia using SMSA Express Shipping & Dunia Alrabia Shipping. International shipping is not available at this time. 

  A: We work with trusted shipping partners like SMSA, and our very own Dunia Alrabia Shipping for fast, reliable delivery.

A: Orders are usually delivered within 1–4 business days in major cities and 3–7 days for other areas. It may depend on your location. For more info on your order kindly contact: dunia.alrabia.sa@gmail.com

A: Shipping fees vary based on your location and order size. You can view the shipping cost at checkout.

A: Yes, unused and unopened items can be returned within 7 days of delivery.

(Exceptions: Opened food, perishable items, and hygiene products.)

A: Yes, all prices include 15% VAT as per Saudi regulations.

A: Contact our support team via email or chat, and we’ll guide you through the process.

 dunia.alrabia.sa@gmail.com

Still Have Questions?

Email us: dunia.alrabia.sa@gmail.com